Jan 15, 2012

Zappos starts notifying its customers about the Security Breach, resets passwords.

Zappos, an online, web based retailer, Subsidiary of Amazon.com, specializing in shoes and other day to day accessories, claims that it was the victim of cyber attack. The company claims that the hacker gained access to the company’s internal network through the company’s servers in Ketucky.

The company claims that customer’s payment and credit card data remained un-accessed by hackers. As a preventive measure, Zappos, started notifying its 24+ million customers and reset, and expired their existing passwords.

CEO Tony Hsieh writes to employees, The most important focus for us right now is the safety and security of our customers’ information. Within the next hour, we will begin the process of notifying the 24+ million customer accounts in our database about the incident and help step them through the process of choosing a new password for their accounts. (We’ve already reset and expired their existing passwords.)

Zappos has already created a detailed page for any affected users to find out more information. And the company CEO, Hsieh ordered all its employees at Zappos’ headquarters, regardless of department, to assists customers who have questions about the attack. He also said that Zappos is fully cooperating with law enforcing agencies on an ongoing investigation of the incident.

Source: Tech Crunch

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